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Terms and Conditions

These Terms and Conditions (“Terms”) govern the relationship between Berankify LTD (“we,” “us,” or “our”) and any individual, business, company, or organization (“client,” “you,” or “your”) that uses our website or engages our web design, web development, web portal, AI chatbot, CRM, or AI automation services.

By contacting us, requesting a quote, accepting a proposal, making a payment, or using any service or deliverable provided by us, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website or engaging our services, you confirm that you have read, understood, and agreed to these Terms.

If you are using our services on behalf of a company, organization, or other legal entity, you confirm that you have the authority to accept these Terms on behalf of that entity.

If you do not agree with these Terms, you should not use our website or engage our services.

We may update these Terms from time to time. Continued use of our website or services after any updates means you accept the revised Terms.

2. Services We Provide

Berankify LTD provides digital services for businesses and professionals. Our services may include, but are not limited to:

Web Design

We provide custom website design, landing page design, portfolio websites, business websites, UI/UX design, and website redesign services.

Web Development

We provide WordPress development, WooCommerce websites, custom website development, responsive front-end development, website performance improvements, and technical website setup.

Web Portals

We develop business portals, client dashboards, booking systems, membership websites, admin panels, SaaS front-ends, and custom web-based systems.

AI Chatbots and Automation

We provide AI chatbot development, business automation systems, workflow automation, AI integration, CRM automation, WhatsApp automation, and custom AI-powered tools.

Website Maintenance

We may provide ongoing website maintenance, updates, backups, security checks, performance optimization, and technical support through separate maintenance plans.

The exact scope, deliverables, timeline, and pricing for each project will be confirmed in a written proposal, invoice, quotation, or project agreement.

3. Project Scope and Agreements

Each project begins with a confirmed scope of work. This may be provided through a proposal, invoice, written message, project brief, or formal agreement.

The agreed scope may include:

Work that is not included in the agreed scope will be treated as additional work and may require a separate quote or additional payment.

Scope Changes

If you request new features, extra pages, additional design changes, new integrations, or changes that were not included in the original agreement, these may be charged separately.

We will not start additional billable work without informing you first and receiving your approval.

4. Client Responsibilities

To complete your project successfully, you agree to cooperate with us and provide the required information, materials, feedback, and access on time.

Your responsibilities may include:

Delays in providing content, access, feedback, or approvals may delay the project timeline.

Once you approve a design, feature, page, or project stage, major changes after approval may be treated as additional work.

5. Content, Materials, and Accuracy

You are responsible for providing accurate, complete, and lawful content for your project.

This may include:

We are not responsible for errors, legal issues, copyright claims, or regulatory problems caused by content, materials, or information provided by you.

You confirm that you have the legal right to use any content, images, trademarks, logos, files, or data that you provide to us.

6. Payments and Invoices

Payment terms will be confirmed in your proposal, invoice, or project agreement.

Unless otherwise agreed, we may require an upfront deposit before starting work. The remaining balance must be paid before final delivery, website launch, transfer of files, or handover of login credentials.

Standard Payment Structure

For many projects, the payment structure may be:

For larger projects, milestone-based payments may be used.

Late Payments

If an invoice is overdue, we reserve the right to:

All deposits are generally non-refundable because they reserve project time and cover planning, research, setup, and initial work.

Please refer to our Refund Policy for more details about refunds, cancellations, and eligibility.

7. Revisions and Change Requests

The number of included revisions will be stated in your project proposal, invoice, or agreement.

What Counts as a Revision

A revision means a reasonable adjustment to work already created within the agreed scope, such as:

Revision requests should be provided clearly and in one consolidated message where possible.

What Counts as a Change Request

A change request means a request that adds new work or changes previously approved work. This may include:

Change requests may require extra payment and may extend the project timeline.

8. Project Timelines and Delays

Project timelines are estimates unless a fixed deadline has been agreed in writing.

A project timeline usually starts when:

If you delay providing content, feedback, approvals, or access, the project timeline may be extended.

We are not responsible for delays caused by:

If we expect a delay from our side, we will inform you and provide an updated timeline where possible.

9. Website Launch and Handover

Final launch, file delivery, or project handover will take place after all outstanding payments have been received.

Depending on the project, handover may include:

We may withhold final delivery, launch, or transfer of ownership until all payments are completed.

After handover, you are responsible for keeping your website, hosting, plugins, themes, accounts, passwords, and third-party tools secure and up to date unless you have an active maintenance agreement with us.

10. Post-Launch Support and Warranty

Unless otherwise stated in your project agreement, we may provide a limited post-launch support period for technical issues directly related to the agreed project scope.

This support is intended to fix genuine bugs, not to add new features or make new design changes.

Covered Issues May Include

Not Covered

Post-launch support does not include:

Ongoing support, updates, security monitoring, and maintenance may be available through a separate maintenance plan.

11. Intellectual Property Rights

Ownership After Full Payment

After full payment has been received, ownership of the final approved custom deliverables created specifically for your project will transfer to you, unless otherwise agreed.

This may include final website design, custom code, page layouts, and project-specific assets created by us.

Ownership Before Full Payment

Until full payment is received, all work, designs, code, concepts, files, and deliverables remain the property of Berankify LTD.

We reserve the right to withhold files, access, or delivery if payment is outstanding.

Third-Party Tools and Licenses

Your project may use third-party tools such as:

Third-party tools are subject to their own license terms, renewal fees, and privacy policies. You are responsible for ongoing third-party costs unless otherwise agreed.

Reusable Methods and Frameworks

We may reuse general knowledge, methods, frameworks, code structures, design approaches, automation logic, and development techniques that are not unique or confidential to your project.

12. Portfolio and Marketing Rights

Unless we have signed a separate non-disclosure agreement with you, you allow us to display completed work in our portfolio, website, case studies, social media, marketing materials, and proposals.

This may include:

If your project is confidential, you must inform us before the project begins so that a separate confidentiality agreement can be discussed.

13. Confidentiality

Both parties agree to keep confidential information private.

Confidential information may include:

We will not share your confidential information with third parties except where necessary to deliver the project, comply with the law, or use trusted service providers such as hosting, storage, project management, analytics, payment, or automation platforms.

You also agree not to share our confidential methods, pricing structures, project processes, source files, frameworks, or internal business information with third parties without permission.

14. AI Tools, Automation, and Third-Party Platforms

Some projects may involve AI tools, chatbots, automation workflows, or third-party integrations.

You understand that AI and automation systems may depend on third-party platforms, APIs, models, servers, or tools that are outside our direct control.

15. Limitation of Liability

To the maximum extent permitted by law, Berankify LTD will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, services, or deliverables.

This includes, but is not limited to:

Our total liability for any claim related to a project will not exceed the total amount paid by you for that specific project.

16. Governing Law and Disputes

These Terms shall be governed by and interpreted in accordance with the laws applicable to Berankify LTD.

If a dispute arises, both parties agree to first try to resolve the issue through good-faith communication.

If the dispute cannot be resolved informally, it may be handled through the appropriate legal process or courts with jurisdiction over Berankify LTD, unless otherwise required by applicable law.

We encourage clients to contact us first if they have any concern, complaint, or issue so we can try to resolve it professionally and fairly.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Berankify LTD
Website: berankify.com
Contact Page: berankify.com/contact
Email: contact@berankify.com

We aim to respond to business and service-related inquiries within a reasonable timeframe.